Frequently Asked Questions

Is Your Rug Really Waterproof and Stain-Resistant?

Yes, the GSL Rug is designed to be completely waterproof and stain-resistant. Even spills like soy sauce or cola are no match—just a quick wipe with a tissue, and it’s spotless again. Perfect for households with children, pets, or for those who enjoy dining on their rug.

Do You Offer a Refund If I Don’t Like It?

If you’re not satisfied with your purchase, you’re eligible for a full refund. Simply notify us within 30 days of your purchase date, and we’ll guide you through the process to return the product and receive your refund.

How Can I Track My Delivery?

After completing your payment, you will immediately receive a tracking number via email. This number allows you to monitor the status of your delivery in real time. We are committed to providing regular updates to ensure a seamless and reassuring tracking experience.

Delivery

Delivery Tuesday January 14.

Return Guarantee

We offer a 30-day return guarantee.

Customer service

We offer professional customer service Monday through Friday from 8:00 a.m. to 6:00 p.m.